Dia out-of Encino, Ca () We enrolled in eHarmony and you will, within this 2 hours, decided to terminate given that I would personally found websites We popular. I had the site and you will is taught to-name a keen 800- number. I was advised that because I in the past got a merchant account (which i into the good-faith believed try signed) they will romantic the fresh new account if i wanted but they manage perhaps not reimburse my personal charge card into $251 for the that-year registration. Y from Vancouver, Canada () We signed up with eHarmony set for a single-year-membership out-of $250 (step 3 monthly premiums regarding $).
I finalized my membership online and emailed a buyers characteristics rep. My Summer credit card report implies that eHarmony provides billed me $ to have an extra fees. I emailed the firm to attempt to resolve this dilemma however, the new impulse I experienced straight back try they aren’t capable cancel my registration therefore the 3rd percentage could be recharged for the . The refund plan is extremely obscure and you may misleading. The customer characteristics agent. Courtney away from Venice, California () In my opinion eharmony enjoys untrue advertisements citas holandГ©s mujeres en lГnea. In the 1st paragraph of its email they boost an alternate render from 3 months toward cost of step 1.
Thus. Wayne away from Coconut Creek, Fl () I find the firm to get really deceitful. It promote higher fits, nevertheless of those that they sent me personally had been not. I licensed to use its free 7-day demo. They didn’t work with me, thus i made an effort to terminated on the web however, We obtained an email saying I’d to-name during the regular business hours. Anyone I spoke so you can talked me off canceling because of the providing me a different eight free months. I attempted it once more nevertheless wished to terminate but which time anyone I talked in order to was really impolite and you will said I had gone at night 1 week trial. She told you I am able to maybe not score a reimbursement and you may informed me personally just to keep using the full time that we had currently repaid to own.
A month later on, I came across the services to get poor and never meeting my needs, therefore i decided to cancel the support
We shared with her which i was not finding and their properties but she said too crappy, you’re not going to get a reimbursement. Miranda out-of Clarksville TN () We signed up for a year on eharmony becuase of one’s high „deal“. I found myself enrolled in a week and you can made a decision to cancel my personal attributes (I’d a narrow length requirements plus in six weeks We had over 50 fits, to me it absolutely was also in love so there is absolutely no way to truly browse as a consequence of all of that with ease). It turned out that i is actually 8 times past the big date limit and they’ll perhaps not refund the currency. We advised them that they’ll charges myself for your times, simply not the season plus they didn’t commit to it.
However, as you see, close to the base of your webpage, from the 2nd to past paragraph, they alter to 3 weeks on the price of step 1 For each and every Few days
I have experimented with many time to obtain ahold of somebody and you may it continue telling me to produce a page, that we performed and you may got a standard function letter straight back just how they may maybe not help me to and they were attending get their currency, (just who needs grievances within just page in the current time? I’ve terminated my card and you will decide to statement one after costs as fraudulant. At the same time I will always ask Louise Guerin (Customer Connections Director) having a remedy. Yveth from Lanham MD () Really upset, We siged upwards for thirty days trial, payed the subsription, their started 30 days since the, You will find emailed eharmony, canceled the new membership, they have not taken care of immediately myself, or came back my mony. They won’t number a telephone number in order to support service or promote an email address to keep an open comunication.